Thank you for visiting the website of the Alliance of Professional Naturopaths and Naturotherapists and for becoming acquainted with our privacy policy (hereinafter the Policy).

By browsing our website or using our systems or services, you acknowledge having read and understood this policy and consent to your personal data and information being processed in accordance with it, where applicable.

The present privacy policy consists of the following elements:

Objectives of the privacy policy,
Effective date,
Methods for collecting consent,
Objectives of data collection,
Personal information collected,
Processing methods used,
Methods of access and control over personal information,
Sharing and reasons for sharing personal information with third parties,
Links or referrals to third-party sites,
Retention of personal information.

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Objectives of the privacy policy

Respecting privacy and protecting personal information are essential to us, which is why, through this Policy, we aim to protect them in accordance with current laws.

In order to ensure this protection, the Alliance of Professional Naturopaths and Naturotherapists commits to only collect, process, and share information that identifies an individual when they have consented to it, unless permitted or required by law, in which case your consent will not be necessary.

The Policy aims to inform users about the reasons and ways in which the Alliance of Professional Naturopaths and Naturotherapists, or anyone acting on its behalf, will collect and use their personal information. It is intended to be in clear language to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information about an identifiable individual or information that can identify an individual. Where possible, we will anonymize, pseudonymize, and/or aggregate this information so it no longer identifies an individual.

Effective date

This Policy is effective as of September 1, 2023.

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Methods for collecting consent

We commit to obtaining consent prior to collecting an individual’s personal information. Consent can be explicit or implicit and can be provided directly by the individual or by their authorized representative.

We prefer to obtain explicit consent, whether verbally, electronically, or in writing. However, implicit consent can be reasonably inferred from a person’s action or inaction. For example, providing a name and address to receive a publication or a name and phone number to get an answer to a question is considered implicit consent for the collection of information containing personal information. To determine the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which they are collected, and the reasonable expectations of a person in a similar situation.

If we wish to use the personal information for a new purpose, we will describe the intended use and seek consent again.

It is not always possible, especially in the context of a request from the State, to obtain an individual's consent to collect, use, or disclose their personal information. We commit to never communicate this type of information, other than in accordance with this Policy, unless the law requires or permits us to do so.

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Objectives of data collection

The information collected is in accordance with the purposes and objectives set out in this privacy policy.

Here are some reasons why we collect your personal information:

To provide products and services : We will collect and process the data and information necessary to fulfill our mission and contractual obligations.
To ensure and improve these products and services : Data collected during your interactions with our services may be used to analyze and improve the functioning of our products and services.
To develop new products and services as well as for AI : Data collected may be used in a research and development framework to propose new products and services to our users, notably through advertising and marketing messages. Furthermore, collected and aggregated data will likely be processed by algorithms using artificial intelligence.
To offer personalized products and services : The collection and analysis of data generated by your interactions with our services allow us to develop and create products and services that are relevant to always best meet your cultural and entertainment expectations, including anticipating accommodations for clients in need.
To evaluate the performance of products and services : Data is collected to have information on the benefits but also the drawbacks of our products and services in order to evaluate and resolve them if necessary, notably through surveys. This allows us to ensure the quality of our products and services in addition to promoting risk management.
To protect the privacy of our users. Collected data allows us to verify the identity and protect the privacy of people who communicate with us by phone, electronically, or otherwise.
To fulfill legal obligations. Data is collected to fulfill obligations arising from laws, regulations, or international treaties.

Personal information collected

The Alliance of Professional Naturopaths and Naturotherapists may collect personal information in various forms, but will only do so through lawful means and only for the necessary purposes that have been disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as their sensitivity, may vary depending on the context of the interactions between you and the Alliance of Professional Naturopaths and Naturotherapists. This is why we must primarily inform you of the nature of the personal information we use.

We protect all collected personal information.

Processing methods used

The Alliance of Professional Naturopaths and Naturotherapists places the utmost importance on the security of your personal information and commits to processing them following industry standards and norms, only for the purposes for which they are collected as described in this policy or in a specific notice to this effect.

In our commitment to compliance with standards and requirements, we provide you with essential information regarding the processing of your personal information, in accordance with our initiative. If you have any questions or concerns, do not hesitate to contact us at the following email address: info@apnn.ca

The retention of your personal data is subject to the following provisions:

Personal information relating to members of the Board of Directors (B.O.D.) is retained for a period of 7 years after the end of their term.
The retention of personal information of other members and clients varies depending on the nature of the data collected, as specified in the complete inventory of personal information we hold. Please note that specific retention periods may apply depending on the category of data.

In terms of the security of your data, we implement appropriate measures:

Personal information is stored securely, whether in paper or digital form. Storage locations have been assessed in terms of sensitivity and are adequately secured.
Access to these storage locations is strictly limited to authorized persons, thus ensuring the confidentiality of your data.

Regarding the destruction of personal information, we adhere to a precise schedule:

Personal data on paper is completely shredded.
Digital personal data is completely deleted from all devices (computers, phones, tablets, external hard drives), servers, and cloud tools.
We meticulously document the planned destruction dates based on the established retention duration for each category of personal information.
The destruction is carried out in a manner that ensures that personal information cannot be recovered or reconstructed.

We make every effort to protect your personal data and comply with industry standards and regulations.

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Methods of access and control over personal information

The Alliance of Professional Naturopaths and Naturotherapists ensures that all personal information in its possession is as accurate, current, and complete as necessary for the purposes for which they are used.

You have the right to request access to your personal information for verification purposes and to request a correction if they are inaccurate. If you believe that your personal information is inaccurate or if you wish to access your personal information, you can make a request using the contact details provided at the end of this Policy.

To the extent of our capabilities, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

If your request concerns data appearing on web pages or third-party platforms, please contact these third parties directly.

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Sharing and reasons for sharing personal information with third parties

We do not share your personal information with companies, organizations, or individuals outside of the Alliance of Professional Naturopaths and Naturotherapists, except with our authorized suppliers and partners who need to access the information for the purposes listed in this policy and within its limits, as well as in the following cases:

For storage in cloud servers, in which case personal information could transit through third-party jurisdictions. Note that we only retain the services of renowned companies with privacy policies.
For external processing needs: We transfer personal information to other trustworthy companies or individuals who process it on our behalf, according to our instructions, in accordance with this privacy policy, with a data security level at least equivalent to ours, and in compliance with any other appropriate security and privacy measure.

The Alliance of Professional Naturopaths and Naturotherapists commits not to sell or rent your personal information to a third party.

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Cookies and similar technologies

The Alliance of Professional Naturopaths and Naturotherapists does not use cookies or similar technologies.

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Links or referrals to third-party sites

Please note that our website may contain links or referrals to third-party sites. This policy ceases to apply upon leaving our website, and the Alliance of Professional Naturopaths and Naturotherapists is not responsible for the collection or processing of personal information by these third parties or through these external sources.

Retention of personal information

The Alliance of Professional Naturopaths and Naturotherapists retains collected data for different periods of time, depending on their nature and utility in offering our products and services. During the retention period, the Alliance of Professional Naturopaths and Naturotherapists takes physical and technical measures to ensure the security of data containing personal information.

The main locations where personal information is stored are the cities in which the Alliance of Professional Naturopaths and Naturotherapists has offices or facilities and in the cities where Webflow has servers containing the data collected by the Alliance of Professional Naturopaths and Naturotherapists.

Personal information may be retained outside the country in which you live if a third-party provider or other entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories within which the information is collected, used, disclosed, or stored, and government authorities and law enforcement authorities in these countries or territories may have access to it.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.

Other information

Changes to these rules:

We make changes to this Privacy Policy from time to time. Any reduction of your rights under this Privacy Policy will not be applied without your explicit consent. We always indicate the date on which the last changes were made.

Compliance officer:

For any questions, to make comments, or to issue a complaint about this policy, you can communicate with the person responsible for ensuring compliance with this privacy policy:

Didier Arcamone

President

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Alliance of Professional Naturopaths and Naturotherapists

235A, Saint-Pierre Street, Saint-Constant, Qc, J5A 2A4

Phone: (514) 990-3664

Email: info@apnn.ca

Privacy Policy

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Contact